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We very much appreciate all of our loyal customers during the past several years. Thank You for doing business with us. We have been a family-run business and have enjoyed the fun and experiences this store has brought to us. We started as a very small business in 2002 and by 2005, our store was featured on the The Today Show! You never know where a small idea and a lot of hard work and effort will eventually lead you. Even though this has been a great business for us, we simply decided it was time to pursue other interests and responsibilities. We walk away with the hope that, in some small way, we were able to bring value, satisfaction, and a great experience to our customers. Thank you for your business! We will miss you all. Sincerely, Sheri Sharp President and Founder Bunny Creek, LLC | |
| CUSTOMER INFORMATION * If you have placed an order in the last few days, or have an order that has not yet been delivered, we can assure that the order will be fulfilled and shipped as usual. * If you have a return that has been mailed to us but not yet credited, we will credit your return within our normal timeline. Please be aware that returns not yet approved or shipped will no longer be accepted. * Questions about an order? Please leave your question here. Unfortunately, we will no longer be able to reply to questions that are not related to an order already placed. If you would like to leave feedback, you can do so at our contact link. | |
| Bunny Creek Security Information & Privacy Policy Security Information for Bunny Creek   We are hosted by industry leader, Yahoo! The following is a description of protections that Yahoo! has taken on behalf of Bunny Creek in order to protect your information from misuse when ordering at our store. Secure Socket Layer (SSL): Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. CISP Compliance: Yahoo! Store is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data. Bunny Creek, LLC Privacy Policy (Effective July 1, 2004) At BunnyCreek, LLC we value all of our customers and are committed to protecting your privacy. Please read our Privacy Policy outline below for information on what information we collect and how it is used. We gather information through three basic sources: - The Bunny Creek, LLC website at www.bunnycreek.com. - The telephone and/or fax when customers inquire about products or order over the phone. - By mail when customers may inquire about products or send us a letter with feedback of their experience. This is rarely a source of personal information, but worth mentioning. Information we collect: During the course of ordering or inquiring from our website, we may collect information that is considered personal and identifies you individually. We also collect payment information that could identify you as an individual. In addition, we do collect information that is anonymous and does not identify an individual. These three types of information are described below. "Personally Identifiable Information" is private information about you as an individual and/or about the person to whom our products are being shipped. Examples of this information include names, addresses, telephone numbers, e-mail addresses, and other personal information that identifies you or order recipient personally. "Payment Information" is private information that pertains to how you will pay for an order from our website. This would include a credit card number, credit card type, and expiration date. The above-mentioned information is provided by the customer. Through our credit card merchant system, we also collect billing address verification and credit card "CVV" information. This information is used to verify that the card belongs to the person listed under the billing address information. "Anonymous Information" includes information such as how many users visit our website, what pages were viewed, keywords used in searches, IP (Internet Protocol) addresses, referring Web Page URLs, and Web Pages from affiliate referrers. All of this information is collected without personally identifying the user. An example of anonymous information would be statistics that state how many users visited a page or the website in any given day. However, the users are not identified, just the aggregate number of visitors. How do we use the information collected? We may use "Personally Identifiable Information" collected through the Web site or telephone to complete an order or transaction requested by you, our customer. If you place an order with Bunny Creek, the information collected for that transaction will be used to fulfill your order, get the order shipped properly, and bill you correctly. This information may also be used when you return a product or if billing adjustments are required. If you request to be added to our mailing list, we may also use your mailing address, telephone number or e-mail address to alert you to special offers, sales, store updates, and new services. We offer an opt-out option on each of our e-mail offers so that you may opt-out of our list. If you provide address information to our mailing list and/or during the order process, we will not sell or trade that information to anyone for any reason. However, if you specifically agree to provide us with identifiable information, such as by asking to be put on our mailing list, we may contact you from time to time. "Payment Information" is used to complete billing and crediting issues on orders placed at Bunny Creek. The Bunny Creek website is hosted by a Yahoo!Store 100% secure server in order to provide a secure shopping experience. Yahoo!Store uses industry-standard SSL encryption to scramble credit card information entered by Bunny Creek customers. "Anonymous Information" collected through our Web site is used for maintenance, monitoring and marketing uses, but this information is not linked to you without your permission. Who is collecting and using your information? All information is being collected by Bunny Creek and Yahoo! BunnyCreek.com is hosted on a Yahoo!Store server. You can view the Yahoo!Privacy Policy and address location here. Bunny Creek, LLC contact information is: Mailing Address: P.O. Box 140782 Broken Arrow, OK 74014 Phone: (888) 383-4825 E-mail: info@bunnycreek.com Sharing of Information Bunny Creek, LLC will not share any personal or other information you provide to us with any other entities or persons, without your consent or without your request to be added to our mailing list. All personal and credit card order information you provide to us will not be sold or traded to anyone. Bunny Creek, LLC may disclose "Personally Identifiable", "Payment" or "Anonymous Information" if required to do so by law or in the good faith belief that such action is necessary or appropriate to conform to the law, to protect and defend the rights or property of Bunny Creek, whether or not required to do so by law, or to protect the personal safety of our customers or the public. From time to time we may also share "Personally Identifable Information" with third parties who perform certain services and functions on our behalf, such as shipping orders or processing credit card payments. These parties only have access to the Personal Information they need to perform their functions and we require them to use the information only in connection with the services they provide for us. Changes to our Privacy Policy We will update this policy as our business dictates, or as laws come into effect. Updates to this policy will be posted on our Web site, but, in most cases, will not be sent to you directly. We encourage you to review this policy periodically to review any changes that have been made. UPDATE 10/22/08: Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here. Questions? If you have any questions or comments about the use of personal information at Bunny Creek, LLC, please contact us at 888-383-4825 or e-mail customercare@bunnycreek.com. |