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We very much appreciate all of our loyal customers during the past several years. Thank You for doing business with us. We have been a family-run business and have enjoyed the fun and experiences this store has brought to us. We started as a very small business in 2002 and by 2005, our store was featured on the The Today Show! You never know where a small idea and a lot of hard work and effort will eventually lead you. Even though this has been a great business for us, we simply decided it was time to pursue other interests and responsibilities. We walk away with the hope that, in some small way, we were able to bring value, satisfaction, and a great experience to our customers. Thank you for your business! We will miss you all. Sincerely, Sheri Sharp President and Founder Bunny Creek, LLC | |
| CUSTOMER INFORMATION * If you have placed an order in the last few days, or have an order that has not yet been delivered, we can assure that the order will be fulfilled and shipped as usual. * If you have a return that has been mailed to us but not yet credited, we will credit your return within our normal timeline. Please be aware that returns not yet approved or shipped will no longer be accepted. * Questions about an order? Please leave your question here. Unfortunately, we will no longer be able to reply to questions that are not related to an order already placed. If you would like to leave feedback, you can do so at our contact link. | |
| Shipping Info Shipping Locations: We ship to all 50 states, US PO Boxes, Puerto Rico, U.S. Virgin Islands, and APO/FPO addresses. We do not currently ship to any international locations. Shipping and Handling Rates: UPDATE 11/03/09: Due to our exceptional savings and Inventory Clearance specials, we have changed our shipping charges from flat rate to a method based more on actual shipping costs and total order amount. Please see details below. NOTE: Please be aware that total shipping rate is calculated based on the order subtotal BEFORE any coupons, gift wrap, or taxes.
- 2nd Day Air service is not available to PO Boxes, APO/FPO Military Addresses, Puerto Rico, Guam, or the Virgin Islands. - Due to cost increases through our carrier, please note our 2nd Day Air rates have recently changed. Shipping Choices/Carriers: For your convenience, you may choose Standard Shipping or 2nd Day Air Shipping. Shipping Time: Our Standard Shipping typically takes 2-5 business days after handling. Our 2nd Day Air shipping will take 2-3 days to arrive. To be considered for 2nd Day Air, orders must be received with accurate shipping and billing information by 9:30AM Central Time (CT). Otherwise 2nd Day Air orders will be sent the next day. UPS 2nd Day Air deliveries are guaranteed by UPS to be delivered by the end of the second business day. For APO/FPO military addresses, we can not clearly estimate the time of delivery to these addresses since the military handles the final stage of delivery to these addresses. APO/FPO shipping addresses will be sent via USPS. 2nd Day Air deliveries can not be delivered to APO/FPO addresses. All P.O. Box Shipping Addresses will be sent via USPS Priority Mail. Our Handling Time is usually 1-2 business days for standard shipping. We strive to ship orders the day they arrive, however, please allow one to two days for handling of orders (Especially during the holiday season). We ship Monday thru Friday, except Holidays. Saturdays, Sundays, and Holidays are not included as business shipping days. Restocking Fee on Deliveries Refused, Not Signed For, or Returned to Bunny Creek by Carrier: You will be charged a 25% restocking fee for any order in which delivery is refused, for Return Receipt and other such deliveries that are not signed for, and for deliveries that are not picked up at the Carrier location and/or returned to Bunny Creek by the Postal/Shipping Carrier. Original shipping charges also will not be refunded. We can not be responsible for orders that are sent out to the customer as requested, but are refused or not picked up by the customer. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||